AI / ऑटोमेशन / जुड़े हुए सिस्टमभारत · वैश्विक सेवाएँ
Process · Kolkata

How a Kolkata engagement runs.

Bengali-language ops desk · bi-weekly BBD Bagh / Park Street trader-floor visits during the build window.

Lead role
Bengali-region engagement lead
Working hours
Mon–Sat · 10–19 IST · evening callback shifts for legacy commerce clients
Languages
Bengali · Hindi · English
On-site
Bi-weekly BBD Bagh / Park Street / Burrabazar trader visits · quarterly Sector V IT corridor syncs
Operating model · Kolkata

On-site cadence · weekly visits.

Bengali-language ops desk · bi-weekly BBD Bagh / Park Street trader-floor visits during the build window.

Languages
Bengali · Hindi · English
Hours
Mon–Sat · 10–19 IST · evening callback shifts for legacy commerce clients
On-site cadence
Bi-weekly BBD Bagh / Park Street / Burrabazar trader visits · quarterly Sector V IT corridor syncs
KOLKATABUILD HUB01FRI · DEMO02TUE · SITE03MON · STANDUP04WED · QA05SAT · ON-CALL06THU · STAGING
4-phase engagement

Discovery → design → build → compound.

The same 4-phase shape every Kolkata engagement follows. Each phase ships defined artefacts so the founder always knows what comes next and what just got delivered.

Phase 01 · Week 1 · 5 working days · paid

Discovery week

Map the funnel end-to-end. Identify the top 3 revenue leaks. Lock the build scope on a fixed price.

12–20 page written revenue audit
Top 3 leaks ranked by impact
Fixed-price phased build proposal
What this looks like here

Trader-floor walkthrough in week 1 — buyer pattern observation matters here. Callback-now CTA architecture scoped.

Phase 02 · Weeks 2–3

Design + scope lock

Wireframe + content architecture + integration map. Founder signs off before any code is written.

Wireframes + flows (Figma)
Tech architecture + integration map
Migration plan for legacy systems
What this looks like here

Click-to-call + WhatsApp opt-in design over email forms — primary conversion path.

Phase 03 · Weeks 4–14

Build + go-live

Ship in 2-week sprints. Friday demo every week. Final 2 weeks are go-live + parallel-run.

Phased deliverables on a public timeline
Weekly Friday Loom demo + changelog
Final go-live + 2-week stabilisation
What this looks like here

Callback-now funnel + skill-based routing ship first (3–4 weeks). Bilingual confirmation flows + retention layer next.

Phase 04 · Month 4 onwards · monthly

Compound retainer

Tune conversion, ship new flows, monthly metrics review. The build stops being a project and becomes an engine.

Monthly conversion tuning
Quarterly growth review
Direct Slack with the build team
What this looks like here

Monthly retainer weighted toward conversation-rate compounding and Bengali-language flow tuning.

Kolkata default stack

The tools we deploy here, and why.

Each layer below has a Kolkata-specific reason. Stack choices adapt to what local buyers expect, what local payment rails support, and what your team can take ownership of post-handover.

Local stack signature

The tools we deploy here, ranked.

Each layer maps to a real revenue lever. We keep the stack opinionated — every tool earns its place.

Conversion-first CTAs

L01
Click-to-call nativeWhatsApp opt-in over emailCallback-now SLA

10-minute callback promise — daytime SLA enforced; tomorrow-11am evening fallback.

Bilingual flows

L02
Bengali confirmation flowsAuto-WhatsApp inside 60sBengali SDR routing

Bengali handoff for Bengali-region buyers · Hindi for Marwari/Sindhi traders.

Legacy ERP integration

L03
TallyBUSYCustom Excel imports

BBD Bagh traders run their own home-rolled stacks — we adapt.

Education + finance

L04
RazorpayEMI partnersApplication UX

IIM-C / Jadavpur adjacent — student application + parent UX.

Compliance

L05
DPDP ActBengal-state-specific

DPA signing at trader-floor pace — not ideal but workable.

Weekly comm rhythm

What a week looks like with us in Kolkata.

We default to async-first. The Friday Loom demo is non-negotiable and is the moment your founder reviews exactly what shipped.

Weekly cadence

How a typical week runs.

Predictable rhythm with one rule: every Friday demos. Async by default; on-site when the city demands it.

  1. Mon
    Trader-floor visit
    On-site
  2. Tue
    Build sprint
    Slack
  3. Wed
    Bengali content QA
    Loom
  4. Thu
    Callback-flow review
    Slack
  5. Fri
    Friday Loom demo
    Loom + WhatsApp
  6. Sat
    On-site stabilisation
    On-site
Operational fit

Quantified proof from Kolkata engagements.

These aren't outcomes from elsewhere transplanted onto Kolkata. They're measured here.

Proof · 01
2x
Inquiry-to-conversation rate
Proof · 02
60 days
Time to measurable lift
Proof · 03
−45%
Form-abandon rate after callback-now
Proof · 04
10 min
Daytime callback SLA
Commercials

How we bill in Kolkata.

Fixed-price by default. INR + GST. NDAs signed before scope. Milestone-tied payments — no full upfront, no full hold-back.

Commercial posture
  • INR + GST · classical TDS 194J posture
  • Discovery week ₹1.5L–₹3L · field-visit included
  • Monthly retainers ₹30K–₹80K depending on language ops
What this means in practice

Different from a typical Kolkata agency.

Typical Kolkata agency
  • Hourly retainer, no fixed scope, scope creep eats the budget
  • Monthly status meetings, no shipped artefact between them
  • A separate "account manager" layer between you and builders
  • Vague "branding + digital marketing" deliverables
Savin Group in Kolkata
  • Fixed-price phased proposal, signed before any code is written
  • Friday Loom demo every week — you see what shipped
  • Direct Slack with the build team — no account manager layer
  • Defined artefacts every phase — measured in revenue moved
Kolkata · in the network

Kolkata doesn't work alone. Wired into 9 other metros.

Active metro
Kolkata
West Bengal
Connected
10 cities
Tap any pin
जब आप तैयार हों

टेबल पर पैसा छोड़ना बंद करें।

एक मुफ़्त 30 मिनट का रेवेन्यू ऑडिट बुक करें। हम आपको दिखाएँगे कि आपका व्यवसाय कहाँ लीक हो रहा है।

45-minute working session in GST, Sun–Thu. Bilingual if you prefer.

“उन्होंने सेवाएँ नहीं पिच कीं। उन्होंने हमारा व्यवसाय निदान किया और संख्याओं के साथ 90-दिन की योजना प्रस्तावित की।”
र
रोहन एम.
संस्थापक, D2C वेलनेस ब्रांड